#SOUTHWEST AIRLINES PILOT FLAG TIE SOFTWARE#

And our heartfelt apologies for this are just beginning.' 'We are working with safety at the forefront to urgently address wide- scale disruption by re-balancing the airline and repositioning crews and our fleet, ultimately to best serve all who plan to travel with us. 'With consecutive days of extreme winter weather across our network behind us, continuing challenges are impacting our customers and employees in a significant way that is unacceptable,' Southwest said in a news release Monday. Southwest Airlines apologized Monday for operational challenges at San Diego International Airport and other airports nationwide due to an intense winter storm, promising it is working to recover. How this happened, according to Southwest Airlines They're not going to come back to Southwest,' said Cpt. Our concern is that those customers have long memories. 'This is the first post, kind of pandemic holiday where people are actually able and willing to travel and when you strand people on Christmas Day and Christmas Eve, but they, they don't get to see their families over Christmas, which they've planned for a year, maybe more. Nekouei said that the airline is even losing track of staff. 'What we do with Southwest, what we've done from our inception has been, we go from Austin to San Antonio to Dallas, we go from Denver to Colorado Springs to Albuquerque, and that point-to-point system is something that the legacies don't do, they have the ability to cancel flights in the hub and then recover in the hubs,' said Cpt. Nekouei said that while many airlines use a hub-and-point system – which funnels flights through big bases – Southwest's point-to-point system is hurting them. Southwest needs to increase investment into itself, he summed up.Ĭpt.

'This is, it's an infrastructure issue for us when you, when you think about it,' Cpt. Over that weekend where the company lost $75 million in lost revenue, we had 33% of our pilots who were on duty, but never flew an airplane because they were either in the back of an airplane trying to get positioned to an airplane to fly or they were stuck in a hotel and could not contact crew scheduling or get to an airplane to fly,' he explained. Nekouei referenced Southwest's 'Columbus Day meltdown' of October 2021 and mentioned that these situations were getting harder and harder to recover from. 'The execution of getting those pilots and flight attendants to the airplanes to fly them - is a complete failure,' he said.

#SOUTHWEST AIRLINES PILOT FLAG TIE SOFTWARE#

Specifically, Southwest's scheduling department's philosophy and software causes massive reassignments of pilots and flight attendants, Cpt. Weather has hit them hard, but internal issues are making the problem worse, Cpt. However, other airlines like United were not as affected while using the same exact systems in the same cities, he said.

Tom Nekouei, Second Vice President of the Southwest Airlines Pilot Association (SWAPA) spoke with NBC 7's Kelvin Henry about how the airline got to this point.įrigid temperatures did affect procedures, Cpt. A sea of luggage remains the link below for more information about what to do if your flight was cancelled or if you can’t find your luggage /YUCeAY3ton- Kelvin Henry DecemHow this happened, according to a Southwest pilotĬpt.

Southwest airlines pilot flag tie